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Peter Scupelli
Peter Scupelli is an assistant professor in the School of Design, at Carnegie Mellon University. His training and career path link architecture, interaction design, and human-computer interaction...
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Rob Grossi
Rob is a Principal at Cooler Solutions where he oversees implementation of innovation and service design projects for clients in the healthcare, consumer and retail sectors. With a background in...
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Robin Beers
Robin Beers is passionate about making business more human by bringing the faces, stories, needs and desires of consumers to the table. She holds a doctorate in Organizational Psychology and is an...
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Tommy Stinson
Tommy Stinson leads the North American qualitative practice for Cheskin Added Value and has over 14 years of experience in ethnography and market research. He brings expertise in leveraging innovative...
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Sarah Drummond Mdes
Sarah is the director of Snook, a social innovation and service design outfit. Heading up the design department, Sarah leads the team through projects to ensure co-creation lies at the heart of what...
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Stuart G. Bailey
Stuart G Bailey is a lecturer at Glasgow School of Art, developing teaching and research with an emphasis on design for experience and service design. Stuart began professional life back in 1974 as a...
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Silvia Lleras
Silvia recently obtained a MSc.in Strategic Product Design from the Delft University of Technology, The Netherlands. She also Holds a title in Industrial Design from Los Andes University, Colombia,...
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Susan Bartlett
Susan loves defining structure and meaning to solve amorphous, complex problems. As a Senior Associate at Cooler Solutions, she designs services and helps organizations develop internal innovation...
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Zack Brisson
Zack’s work focuses on creating transformative governance solutions. In 2010, he co-founded Reboot, a service design agency that helps improve human outcomes in some of the hardest contexts in the...
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Speakers
Keynote Speakers Workshops, Long and Short Talks Here’s a complete list of speakers from last year’s conferences in Berlin and Cambridge MA.
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